The Wedding Experience
International
(800) 392 3472
A luxury cruise ship is a fun and exciting location for your memorable wedding ceremony. Shipboard weddings allow you to combine your ceremony and reception with a cruise honeymoon, and offer the option of your family and friends joining you on the vacation (If you want them to!).
The Wedding Experience has 3 reviews on MomentVille.
Reviewed by
Audrey
on
October 27, 2011
The Wedding Experience is an absolute RIP OFF!!! They will charge you more than double than what the local vendors charge (for flowers, chairs, transportation, food and liquor, etc). If you are going to get married while at port contact local vendors and work with them. The Wedding Experience will lie to you and tell you that you have to pay for this or that when you really do not. They actually contacted me the week of the wedding and told me that I had to pay an additional $10 per person or otherwise my guest would be denied entrance to the ceremony. Meanwhile I was working directly with the restaurant and knew they were just trying to make more money. What kind of company tells that to a bride the week of her wedding?? I know the prices that the restaurant charges and knew the prices the Wedding Experience was charging they are a rip off. I don't have one positive thing to say about them and will complain to anyone that will listen. Carnival should really find a new company to work with.
Reviewed by
A.
on
September 1, 2011
Bride Beware!!! If you are planning to use The Wedding Experience for a Cruise Wedding or Destination Wedding ( or, in any fashion) - - DON'T!!!
We were just married on a Carnival cruise and, sadly, The Wedding Experience is the company that Carnival outsources to. From day one, they were horribly unprofessional on the phone and via email. And, of course, that is if you have the patience to wait for them on the phone!
Please, brides-to-be, do not make the same mistake I made!! You are hoping to alleviate stress by getting married on a cruise or a destination wedding... it REALLY matters who you are doing business with! And, if this company does not check out on the Better Business Bureau website, then do not go forward. You will regret this choice, as I do.
By the way, The Wedding Experience has a rating of a C- on the BBB and 25 complaints against them. This rating is not including mine, so it will, I am sure go down from here.
First and foremost, they do not care about people over all. They do care about your money, though. And, they will do everything possible to get your money in to their business and then promptly forget to care for your wedding details.
I was married on a cruise ship and I trusted that details, such as, my wedding bouquet, my groom-to-be boutonniere and wedding party flowers would make it to my special day. Unfortunately, they did not. The day of my wedding, the wedding coordinator could not find any of my flowers and I, along with the bridal party, walked down the aisle with fake flowers that were pulled from the ship.
That was not the worst of it. Because they could not find my wedding flowers, they wasted precious moments from my already condensed "shipboard wedding." My 1.5 hour reception became a 35 minute reception. A 35 minute reception that was supposed to be the biggest day of our lives with family that came from out of the country. It was a sad, sad wedding night, I will tell you that much.
There is nothing that The Wedding Experience can do to bring back the hours and memories lost on my wedding day. I am writing this complaint to let any other naive and innocent bride-to-be know not to do business of any kind with them. Currently, they have many, many very sad, horrific tales on the internet about them and their horrific "service." I would like to spare another bride from the sadness and disappointment.
The people that I interacted with the day of my wedding were extremely unprofessional - - even to the point of my wedding coordinator crying incessantly at the time when she was to walk me to the ceremony. This was all because she could not find my flowers. Which, news flash to her, had never even been ordered.
When I called after the wedding to find out what had gone wrong with the flower order, I was spoken to as if I was discarded trash. No longer a cash value - - no longer of importance.
I hope to change one bride's special day with this message. I truly hope I do.
We were just married on a Carnival cruise and, sadly, The Wedding Experience is the company that Carnival outsources to. From day one, they were horribly unprofessional on the phone and via email. And, of course, that is if you have the patience to wait for them on the phone!
Please, brides-to-be, do not make the same mistake I made!! You are hoping to alleviate stress by getting married on a cruise or a destination wedding... it REALLY matters who you are doing business with! And, if this company does not check out on the Better Business Bureau website, then do not go forward. You will regret this choice, as I do.
By the way, The Wedding Experience has a rating of a C- on the BBB and 25 complaints against them. This rating is not including mine, so it will, I am sure go down from here.
First and foremost, they do not care about people over all. They do care about your money, though. And, they will do everything possible to get your money in to their business and then promptly forget to care for your wedding details.
I was married on a cruise ship and I trusted that details, such as, my wedding bouquet, my groom-to-be boutonniere and wedding party flowers would make it to my special day. Unfortunately, they did not. The day of my wedding, the wedding coordinator could not find any of my flowers and I, along with the bridal party, walked down the aisle with fake flowers that were pulled from the ship.
That was not the worst of it. Because they could not find my wedding flowers, they wasted precious moments from my already condensed "shipboard wedding." My 1.5 hour reception became a 35 minute reception. A 35 minute reception that was supposed to be the biggest day of our lives with family that came from out of the country. It was a sad, sad wedding night, I will tell you that much.
There is nothing that The Wedding Experience can do to bring back the hours and memories lost on my wedding day. I am writing this complaint to let any other naive and innocent bride-to-be know not to do business of any kind with them. Currently, they have many, many very sad, horrific tales on the internet about them and their horrific "service." I would like to spare another bride from the sadness and disappointment.
The people that I interacted with the day of my wedding were extremely unprofessional - - even to the point of my wedding coordinator crying incessantly at the time when she was to walk me to the ceremony. This was all because she could not find my flowers. Which, news flash to her, had never even been ordered.
When I called after the wedding to find out what had gone wrong with the flower order, I was spoken to as if I was discarded trash. No longer a cash value - - no longer of importance.
I hope to change one bride's special day with this message. I truly hope I do.
Reviewed by
Paige Doyle
on
March 30, 2009
I havent actually had my wedding yet but I would like to let people know as soon as I can DO NOT go with The Wedding Experience! First of all, its a rip off!! Everything is a hidden cost and you pay per guest, and not just once! You pay $20-$30 per guest for their transportation, the same price again for dinner reservations, the same price again if you would like them to have a slice of cake or a glass of champagne and thats without a reception of any sort!
They also told my once payment was due and it was past the point of recieving a refund that I couldnt get my hair done!! On my wedding day!!!! They decided to make our ceremony so early in the morning that its not possible for me or my bridesmaids to have our hair done!!
Everything I asked for to help make our special day special I was told NO! Nothing is possible with them! ANd for the few things that are possible, its available at an extra charge that is outrageous!!
They tried to charge me $1000 for an arch that had no flowers on it, just two sheets draped over the bare arch! RIP OFF!!!
The beaches they reserve for their weddings are HORRIBLE!!! They use 2-3 star resorts because they are the cheapest to rent! The beach we are getting married on is covered in seaweed and rocks!
Obviously I am extreamly unhappy with the service I have recieved from TWE, I actually dont consider it service at all! To them its a BUSINESS not a SERVICE!
Also our wedding is in 2 and a half weeks and still we have not been contacted by a wedding planner!!!!
They also told my once payment was due and it was past the point of recieving a refund that I couldnt get my hair done!! On my wedding day!!!! They decided to make our ceremony so early in the morning that its not possible for me or my bridesmaids to have our hair done!!
Everything I asked for to help make our special day special I was told NO! Nothing is possible with them! ANd for the few things that are possible, its available at an extra charge that is outrageous!!
They tried to charge me $1000 for an arch that had no flowers on it, just two sheets draped over the bare arch! RIP OFF!!!
The beaches they reserve for their weddings are HORRIBLE!!! They use 2-3 star resorts because they are the cheapest to rent! The beach we are getting married on is covered in seaweed and rocks!
Obviously I am extreamly unhappy with the service I have recieved from TWE, I actually dont consider it service at all! To them its a BUSINESS not a SERVICE!
Also our wedding is in 2 and a half weeks and still we have not been contacted by a wedding planner!!!!
The Wedding Experience has 0 reviews elsewhere.
Write A Review For The Wedding Experience
Submit a link to external reviews for The Wedding Experience
Working...